.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Research Advancement Honor for Artificial Intelligence Call Centers and named a Leader in two Aragon Investigation Planet rumors: AI Agent Operating Systems in the ICC, 2025, and Intelligent Call Facility, 2025. The company was acknowledged as the absolute most important vendor in the AI Broker Platforms report.At the primary of Five9’s development is their sight for The NEW CX, where Artificial Intelligence Professionals and also AI-empowered Human Professionals team up to provide hyper-personalized client experiences. The provider recently presented brand-new developments including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s lofty use of modern technology in market development and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Investigation Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Analysis Globe: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers AI et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was also named an Innovator in The Aragon Analysis Globe for AI Agent Platforms in the ICC, 2025 and also Aragon Study World for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Smart CX Platform, has been actually called a victor of the 2024 Aragon Research Study Development Award for Artificial Intelligence Connect With Centers. Furthermore, Five9 has actually been actually named an Innovator in pair of Aragon Investigation Entire world documents: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. This awareness coming from Aragon Research highlights Five9’s placement as a forerunner in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 report openings Five9 as one of the most
key vendor measured in
the file, recognizing Five9 s important vision for AI-driven technology in CX. At the center of this particular innovation is actually Five9’s vision for The brand-new CX where Artificial Intelligence Brokers as well as AI-empowered Person Professionals collaborate to deliver hyper-personalized, straightforward consumer experiences. By enabling businesses to supply transformative consumer communications while decreasing prices and strengthening productivity, Five9 is preparing new requirements for AI-powered answers in the get in touch with facility industry.
AI is actually fundamental for creating exceptional consumer knowledge, and our company are recognized to be identified through AragonResearch as cutting-edge for our efforts to propel the smart contact facility ahead, said Jonathan Rosenberg, Chief Innovation Police Officer and Head of Artificial Intelligence, Five9. Our focus has been actually, as well as will certainly remain to be, helping services provide those adventures along with user friendly resources as well as capacities. With each brand-new innovation, our company take a breakthrough for both Five9 and also for the industry in its entirety.
The Aragon Analysis Development honor identifies companies leveraging ideal use technology to not just adapt as markets change, however to proactively interfere with as well as update how their markets will definitely progress. Five9 was officially provided with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors service.Five9’s dedication to development, specifically its eyesight for blending artificial intelligence Brokers and also AI-empowered Human Being Agents, is establishing a brand new standard for how businesses may supply hyper-personalized and also seamless consumer adventures, said Jim Lundy, Founder, Chief Executive Officer and also Lead Professional, Aragon Research. This honor as well as file recognition improves Five9’s devotion to providing AI advancements for CX.
Previously this year, the company launched brand-new innovations, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Brokers, that transform the technique firms come close to CX, steering much better results for both customers as well as brokers. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Wizard AI, provides an extensive room of solutions to electrical power AI-elevated customer adventures that provide much better service end results as well as Deliver Happiness to CX.
Our linked cloud-native offering makes it possible for hyper-personalized customer adventures as well as more enabled staff members, creating every client interaction more connected, uncomplicated, as well as personal. Counted on through 2,500 +customers and also 1,400+ companions internationally, Five9 combines the electrical power of AI, our system, and also our people to steer AI-elevated CX.For more information, go to www.five9.com. Interact along with us @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Liberties Set aside.
The identity of an Aragon Investigation award champion is actually certainly not a recommendation through Aragon Research study of any kind of vendor, item, or even service. Perspective resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards performed Five9( FIVN) win in 2024 coming from Aragon Research? Five9 won the 2024 Aragon Study Advancement Award for Artificial Intelligence Get In Touch With Centers as well as was actually called a Leader in pair of Aragon Analysis Entire world records: AI Agent Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand-new AI items performed Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, and Five9 AI Brokers to completely transform customer experience control.Exactly how performs Five9’s( FIVN )NEW CX sight impact customer service? Five9’s brand new CX sight combines artificial intelligence Professionals with AI-empowered Individual Brokers to supply hyper-personalized, easy consumerexpertises while lessening prices and also enhancing efficiency.
What was Five9’s( FIVN) important job in the Aragon Research study Entire world 2025 document? Five9was set up as the best key provider in the artificial intelligence Agent Platforms in the ICC, 2025 record, realizing their key eyesight for AI-driven technology in CX. When carried out Five9( FIVN) get the AragonAnalysis Innovation
Award
?
Five9 was actually officially introduced along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.